Retail Customer Return Policy

Everything purchased from Aircraft Technical Book Company or any of its partners or affiliates comes with a 100% satisfaction guarantee, including eBooks and eVideos. If you don't like it, or it is not what you were looking for, you may return it for a full refund or exchange. All we ask is that you make your decision within 90 days and the item be returned in re-sellable condition. If an item is defective or if we made an error, we will refund the cost of shipping too.

A pre-return authorization is not necessary. However please include with your return either a copy of your receipt, your order number, or your name and complete shipping address and contact information, along with instructions on how you would like to be reimbursed.

Returns may be sent by mail to:

1. Aircraft Technical Book Company
2. PO Box 270
3. Tabernash, CO 80478 USA

or by FedEx or UPS to:

1. Aircraft Technical Book Company
2. 809 Fawn Drive
3. Tabernash, CO 80478 USA

For eProduct Returns:

1. Please contact our technical support team by e-mail or by phone (800) 780-4115